FAQ
Which scheme providers do you accept?
ORRO Bikes can accept certificates as payment from the following scheme providers: Cyclescheme, Green Commute Initiative, Cycle Solutions, and Bike 2 Work.
Where can I get my Certificate?
If you don't have a certificate yet you can build your basket to get a quote, then submit that quote to you cycle to work scheme provider.
Can I use my certificate in multiple transactions?
No, you can only redeem your certificate in one transaction.
Can I select equipment with a different value to my certificate?
No, please ensure the equipment you want to order matches your certificate value. All certificates are redeemed in full even if your basket value is less. Further information can be found here